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New England Cord Blood Bank (“NECBB”) is committed to protecting the privacy of the personally identifiable information that we collect from you as you use this website. We understand that health related matters are a very personal, private subject. The scope of our commitment is detailed in this Website Privacy Policy. Please read this policy carefully. By submitting information to NECBB via the website, you agree to NECBB’s use of such information as described below.

This is the website of New England Cord Blood Bank.

Our postal address is:
500 Donald J. Lynch Bloulevard
Marlborough, MA 01752

We can be reached via e-mail at info@cordbloodbank.com or you can reach us by telephone at 774-843-2965.

You may use most of the NECBB website without providing any personal information, except as explained below.

Sometimes we do need information to provide services that you request. For example, you may be asked to provide personal information if you choose to complete any of the online forms used for information requests, service enrollment, Life Link, or other account management tools that may be available on the site. Only designated staff within NECBB will have access to the information you provide on a need to know basis.

Please do not provide personal information via email unless it is through a secure channel (these will be marked, as secure on-line forms, for example). Remember that e-mail messages, while in transit, can be viewed by other Internet users. If you have individualized information to communicate, please use the appropriate secure online form or contact the necessary party using traditional means such as phone or mail.

NECBB has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized PBI personnel are provided access to personally identifiable information, and these employees are required to treat this information as confidential.

NECBB wants any personal information that you provide to us via this website to remain as secure as possible. Accordingly, we use all reasonable efforts to prevent unauthorized access by a secure firewall and use of security infrastructure to protect the integrity and privacy of such personal information. As an additional security measure, your personal information is also encrypted during transmission by Secure Socket Layer 128-bit encryption software. (Encryption is a common method used to transmit sensitive data across the Internet. Encryption temporarily makes the text unreadable during the time it is being transmitted over the Internet.) Please note, that for encryption to work, your browser must be Netscape or Internet Explorer version 4.0 or higher, also encrypted. Not all versions of Netscape and Internet Explorer have 128-bit encryption capability; you will have to download the upgrade for that level of encryption.

The site may use cookies to identify you and your interests and to track usage of the site. Cookies are small pieces of text stored on your computer that help us know which browser you are using, where you have been on the site, and on websites to which you may link in order to use some of our features. Cookies also let us know whether you have registered with us and otherwise enable us to relate your current usage of the site to prior usage of this or other affiliates. By accepting our cookie, you will be permitted access to certain pages of the site without having to log in each time you visit. A user who does not accept the cookie from the site may not be able to access certain areas of the site. We also log IP addresses, or the location of computers on the Internet, to help diagnose problems with our server and to administer the site.

We may provide links to third-party websites as a service to our users. In addition, some of the content appearing to be on this site may occasionally be supplied by third parties, for example, in instances of framing of third-party websites or incorporation through framesets of content supplied by third-party servers. Please be aware that we cannot control and are not responsible for the information collection practices of such third-party websites, which may differ from those of this site. We encourage you to review and understand the privacy policies on these websites before providing any information to them.

NECBB does not partner with or have special relationships with any ad server companies.

By using the site, you consent to the collection, use, and storage of your information by us in the manner described in this Website Privacy Policy and elsewhere on the site. We reserve the right to make changes to this Website Privacy Policy from time to time. We will alert you to any such changes by updating this Website Privacy Policy.

If you feel that this website is not following its stated information policy, or if you have any questions about our Website Privacy Policy, please e-mail us at: info@cordbloodbank.com.

New England Cord Blood Bank
774-843-2965

NECBB
Testimonials

“NECBB is a completely private cord blood bank that started as a cryogenic laboratory first, not as a company designed only to store cells like so many of its competitors.”

Alison Johnson Atlanta, GA
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